Provider Alert! Healthy Rewards/Value Added Services for 2021-2022

Provider Alert!

Provider Alert! Healthy Rewards/Value Added Services for 2021-2022

Date: September 2, 2021

Attention: All Providers

Effective Dates: September 1, 2021 through August 31, 2022

Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.

Call to action: Texas Children’s health Plan (TCHP) is proud to present our Healthy Rewards Program /Value Added Services (VAS) program effective, September 1, 2021 through August 31, 2022. These rewards and services are available in each line of business CHIP, STAR, and STAR Kids and Service Delivery Areas; Harris, Jefferson and North East (limitations may apply). The extra benefits are available for the following categories:

Category Extra Benefits
Healthy Pregnancy

For more information click here:

·         GED Training Reward Card

·         Childbirth Educational Class

·         Portable Crib / Playpen

·         Meals for Moms

·         Basic Baby Care Classes: Newborn Care, Infant CPR, Car Seat Safety, Breastfeeding Basics & Beyond

Health and wellness

For more information click here:

·         GED Training Reward Card

·         Diabetes Management Reward

·         Mental Health Post Hospital Stay

·         Well-Child Checkups Reward

·         Cervical Cancer Screening Reward Card (STAR only)

·         Health Education Special Events

·         Educational Achievement Reward

·         Vision Benefit

Healthy play and exercise

For more information click here:


·         Sports / School Physicals

·         Extracurricular Activity Fee Assistance

·         Soccer Clinics (Harris only)

·         Membership to Boys and Girls Club of America (CHIP & STAR, Harris & Jefferson)

Extra help for families

For more information click here:

·         24-Hour Nurse Help Line

·         Transportation Services

·         Dental Services (STAR only)


Detailed information including how to redeem the extra benefits is available here:

New for this year: Members have to opt in to receive their reward vs last year the rewards were claims based. An example of the process for a member to opt in for a reward is outlined below:

  • If a member takes their baby to their well child check, this year they have to go to our site,
  • Click on Health and Wellness.
  • Click on Well-Child Checkups Reward and then “learn more”.
  • Members must complete the form that is available where they see “redeem” on the reward page and click, submit when ready.
  • The form then routes to the Member Services Department for verification and fulfillment.

How this impacts providers: Providers should encourage members to take advantage of the Healthy Rewards Program benefits/VAS that will help them.

Next steps for providers: Providers should share this information with their staff and their TCHP plan members.

If you have any questions, please email Provider Network Management at:

For access to all provider alerts, log into: or

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