Office Managers

Articles with relevant information for Office Managers.

Provider Alerts! CHIP co-pays waived for office visits in response to COVID-19

Attention: All Providers Effective Date: May 22, 2020 Effective May 22, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020. Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: To help families in accessing care during the [...]

Provider Alert!

Provider Alert! Housing Choice Plan Survey

Attention: All Providers Effective Date: Survey open May 15, 2020 until June 15, 2020 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: The Health and Human Services Commission’s (HHSC) Behavioral Health Advisory Committee has approved the development of a Housing Choice Plan for individuals [...]

Provider Alert! COVID-19 Disaster Declaration – COVID-19 Testing expanded to include Out-of- Network (OON) Laboratories

Attention: All Providers Effective Date: April 14, 2020 NOW THROUGH JUNE 30, 2020 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Quest Diagnostics (Quest) is TCHP’s exclusive lab provider.  Quest is continuously working to expand their capacity for COVID-19 testing and ensure timely turnaround [...]

Provider Alert! Medicaid, STAR Kids, CHIP, and CHIP Perinatal eligibility during COVID-19

Attention: All providers Effective Date: May 22, 2020 Effective May 22, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Health and Human Services Commission (HHSC) is taking [...]

Provider Alert! COVID-19 Disaster Declaration – ALERT #5 – Prior Authorization Adjustments

Attention: All Providers Effective Date: May 22, 2020 Effective May 22, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020. Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.  Call to action: As are result of the COVID-19 Disaster Declaration, TCHP [...]

Provider Alert! Provider enrollment re-validation due dates extended in response to COVID-19

Attention: All Providers Effective Date: May 22, 2020 Effective May 22, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: TCHP aligns with the Texas Medicaid Healthcare Partnership’s [...]

Provider Alert! Updated! Telemedicine/Telehealth claims guidance

Attention: All Providers Effective Date for new information: June 1, 2020 Effective May 22, 2020, HHSC has extended the end date for the information on Rural Health Clinics and Federally Qualified Health Centers contained in this notice to June 30, 2020. Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of [...]

Provider Alert! COVID-19 UPDATE ALERT #4 – Telemedicine Services – Physicians, BH, FQHC and RHC Providers

Attention: All Providers Effective Date: May 22, 2020 Effective May 22, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020.   Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan supports the delivery of [...]

Provider Alert! COVID-19 Guidance for FMSAs and CDS Employers

Attention: FMSA Providers Effective Date: May 22, 2020 Effective May 22, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: STAR, STAR Kids, STAR Health, STAR+PLUS: COVID-19 Guidance for [...]

Provider Alert: Guidance on Appeals and Fair Hearing Requests due to COVID-19

Attention: All Providers Effective Date: May 13, 2020 Effective May 13, 2020, HHSC has extended the end date for the information contained in this notice to June 30, 2020. Providers should monitor the Texas Children’s Health Plan Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: In response to COVID-19, Texas Children’s Health Plan (TCHP) [...]