Tag - FMSA

Provider Alert!

Provider Alert! EVV Visit Maintenance Processes on Hold for Dates of Service Prior to Go-Live Date with Current EVV

Date: February 12, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that program providers, financial management services agencies (FMSAs) and Consumer Direct Services (CDS) employers should not submit Visit Maintenance Unlock Requests (VMURs) for dates of service prior to going live with HHAeXchange or their EVV proprietary system. HHSC is actively working with Texas Medicaid & Healthcare Partnership (TMHP) to develop a solution to allow...

Provider Alert!

Provider Alert! Individual Service Plans (ISPs) are now available from the Provider Portal!

Date: January 8, 2024 Attention: Financial Management Service Agencies (FMSA) Providers Call to action: Texas Children’s Health Plan (TCHP) is pleased to announce that our STAR Kids member’s Individual Service Plans (ISPs) are now available from the provider portal. Revisions to ISPs related to the provider rate changes were completed on December 30, 2023 and FMSAs can use this link below to access them. Steps for accessing the ISPs are as follows: Tapestry Link user logs into Texas Children’s® Link.  Accessible here https://epiccarelink.texaschildrens.org/EpicCareLink/common/epic_login.aspFor more...

Provider Alert!

Provider Alert! Enter Missing EVV Visits and New EVV TAC Rules

Date: January 3, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Effective: June 1, 2023 Call to action: Update 2/6/2024: Texas Children’s Health Plan (TCHP) would like to let providers know that the Texas Health and Human Services Commission (HHSC) implemented a claim matching bypass on February 1, 2024 — for EVV claims with dates of service from January 1 through March 31 — to be paid without a matching EVV visit. Billing Claims If billing through the HHAeXchange system, you must ensure...

Provider Alert!

Provider Alert! EVV Reminder: Program Providers and FMSAs Must Download Visit Data by December 22

Date: December 18, 2023 Attention: Program Providers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange and who have visits in Vesta or AuthentiCare, that have not been successfully submitted to the EVV Aggregator, should download a copy of their visit data by December 22. The downloaded visit data can be used to support future Visit Maintenance Unlock Requests (VMURs). Data Availability Access to the state provided EVV vendor...

Provider Alert!

Provider Alert! Home Health Care Services (HHCS) Providers and FMSAs Must Submit EVV HHCS Claims to TMHP

Date: November 21, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Effective Date: December 1, 2023 Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers that the Home Health Care Services (HHCS) are found in the Programs, Services and Service Delivery Options Required to Use Electronic Visit Verification by Jan. 1, 2024 document.  The EVV HHCS Service Bill Codes Table is posted on the EVV 21st Century Cures Act web page in Excel and PDF formats.   Claims Submission On June 1, 2023, the Texas Medicaid & Healthcare Partnership...

Provider Alert!

Provider Alert! Reminder: Electronic Visit Verification (EVV) Data Access and Conversion

Date: November 2, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state-funded EVV vendor, HHAeXchange about data access and conversion. All visit transactions in the EVV Aggregator will continue to be available and accessible for program providers, FMSAs, and CDS employers. As part of the data conversion process, one year of historical...

Provider Alert!

Provider Alert! HHAeXchange EVV Training Resources Available

Date: October 24, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children's Health Plan (TCHP) would like to let providers know that they can attend HHAeXchange Open Hours webinar sessions to ask questions, see methods demonstrated or schedule a one-on-one session for additional help and training. Open Hours Webinar Sessions Webinar sessions will be available Monday through Friday until November 3, 2023, and do not require registration. Attendees can drop in and out between the selected hours...

Provider Alert!

Provider Alert! EVV HHAeXchange: Transition and Updates for Alternative Devices

Date: October 2, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective Date: October 1, 2023 Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that as part of the transition to the new, single and state-funded EVV system, the HHAeXchange Portal, Texas Human Services Commission (HHSC) has posted important dates, steps and information that impacts providers. Please see the details below or view the attachment from HHSC, EVV Transition: You Must Take Action Now! Effective...

Provider Alert!

Provider Alert! Electronic Visit Verification (EVV) Data Conversion and Access to HHAeXchange

Date: September 28.2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers transitioning to HHAeXchange Call to action: Texas Children’s Health Plan (TCHP) would like to make providers aware that Texas Medicaid and Healthcare Partnership (TMHP) will transfer five years of profile data from the EVV systems, AuthentiCare or Vesta, to HHAeXchange. Program providers, FMSAs, and CDS employers who use these current EVV systems (AuthentiCare and Vesta), will lose access on December 22, 2023. All visit transactions in the EVV Aggregator will...

Provider Alert!

Provider Alert! Electronic Visit Verification Data Access and Conversion

Date: September 25, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: This notice is for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state-funded EVV vendor, HHAeXchange. All visits in the EVV Aggregator will continue to be available and accessible for program providers, FMSAs, and CDS employers. One year of historical accepted visits will be available in HHAeXchange as part of data conversion. This will be based on...