Provider Alert! COVID- 19 testing information and resources

Attention: All Providers
Effective Date: July 24, 2020

Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.

The following Provider guidance is provided as a TCHP educational communication only. As many of our network providers are affiliated with other institutions and organizations who also set policy and procedure, this communication is not intended to replace, overwrite, amend or append another institution’s guidance, policy or procedure.

We want to provide COVID-19 resources to our provider network so you can best care for your patients, our valuable members. All of this information is current today and we recommend you verify the resources by regularly checking the websites as location information is subject to change.

Testing locations:
COVID-19 public/drive-thru testing locations in Texas

COVID-19 Testing Harris County/Houston

COVID-19 Testing Nightlife Pediatric Urgent Care:  Harris County Locations – Garden Oaks, Cy-Fair, Tanglewood, Webster and Humble 

MD Medical Group drive-thru locations Dallas and Ft. Worth area, Houston area, Cypress, and Beaumont

COVID-19 Testing Legacy Home Health: Beaumont, TX

COVID-19 Testing Location: Paris, TX

COVID-19 Testing Location: Wake Village, TX

COVID-19 Testing Location: Longview, TX

COVID-19 Testing Location: Marshall, TX 

COVID-19 Drive-Thru Testing Location: The Woodlands, TX

COVID-19 Testing Location: Cypress, TX

COVID-19 Testing Location: Galveston County

COVID-19 Testing Location: Brazoria County

COVID-19 Testing Location: Ft. Bend County

COVID-19 test results and information:

Contact the telephone number or online lab information provided on your drive-thru testing receipt. For specimen sent to LabCorp or Quest Diagnostics here is how you can obtain your results online:

How to Log into LabCorp and Quest Diagnostics

Quest antibody testing is available through physicians’ offices and the Quest Patient Service Centers (PSC).  It will require a physician’s order, like any other test. The PSCs are not collecting the Polymerase Chain Reaction (PCR) Testing. Individuals with orders for PCR testing and people with symptoms must not present at the draw sites for testing.

Questdiagnosticsantibodytesting
Questdiagnostics.com

COVID-19 Testing: PCR versus Serology Testing Explained
Additional resources:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

https://www.cdc.gov/coronavirus/2019-nCoV/hcp/index.html

https://www.texaschildrens.org/notices/about_coronavirus

COVID-19 Nurse Triage Phone Line 832-822-6843 or 832-82-COVID available anytime 24 hours a day, 7 days a week.

 

If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.
For access to all provider alerts, log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.