Provider Alert! Live EVV Training Webinars in June

Provider Alert!

Provider Alert! Live EVV Training Webinars in June

Attention: Existing Electronic Visit Verification (EVV) Users

Effective Date: June 16-June 17

Call to action:
In June, the Health and Human Services Commission (HHSC) and Texas Medicaid & Healthcare Partnership (TMHP) will hold live Electronic Visit Verification (EVV) policy and EVV Portal training webinars for program providers currently required to use EVV.

How this impacts providers:

Program providers must complete EVV Portal training and EVV policy training annually. See the following link for more information:

Next steps for providers:

To meet the annual training requirement, program providers must:

  1. Register for one of the sessions in the table below.
  2. Attend the session from start to finish.
Session Date Time
Session 1 June 16, 2020 8:30 a.m. to 12:30 p.m.
Session 2 June 17, 2020 8:30 a.m. to 12:30 p.m.


Session 1:

Session 2:

Program providers can also meet annual training requirements by completing computer-based training (CBT) online in the HHSC Learning Portal and TMHP Learning Management System (LMS). Users must have a user name and password to access training materials on the LMS. See the following link to register for the LMS:

HHSC and TMHP are planning additional live training events this fall and will provide more information when available.

For questions about registration or the EVV Portal, email

If you have any questions, please email Provider Network Management at:

For access to all provider alerts, log into: or

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