Tag - CDS

Provider Alert!
23Jul

Provider Alert! EVV Policy Reminder for Severe Weather

Date: July 19, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that in response to the recent severe weather, the Health and Human Services Commission (HHSC) is issuing the following guidance for Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers. All service delivery for an EVV-required service must be documented in the EVV system. If an EVV clock in...

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Provider Alert!
14Jun

Provider Alert! Reminder about EVV Home Phone Landline Requirements

Date: June 14, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan would like to remind program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers about the Electronic Visit Verification (EVV) home phone landline requirements. The EVV Home Phone Landline Requirements policy requires the use of an approved allowable phone type when a program provider has selected the member’s home phone landline as the clock in and clock out...

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Provider Alert!
06Jun

Provider Alert! Calendar Year 2024 EVV Proprietary System Request Form Submission Deadline July 15, 2024

Date: June 6, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan would like to share that Texas Health and Human Services Commission (HHSC) is notifying program providers and financial management services agencies (FMSAs) who are interested in the opportunity to participate and complete the Proprietary System Operator (PSO) Onboarding process this calendar year (2024) that they must submit a Proprietary System (PS) Request Form by July 15, 2024. The PS Request Form can be...

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Provider Alert!
17May

Provider Alert! EVV Program Providers and FMSAs: Register for HHAeXchange Town Hall Webinar May 30

Date: May 17, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let program providers and financial management services agencies (FMSAs) know about the upcoming Electronic Visit Verification (EVV) Town Hall Webinar on Tuesday, May 30 from 1–3 p.m. (Central time). Agenda Overview of the EVV Transition EVV System Enhancements Addressing Key Concerns and Frequently Asked Questions Support Resources Q&A Session Click here to register. Next step for Providers: Providers are encouraged to share this communication with their staff. If...

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Provider Alert!
17May

Provider Alert! EVV Compliance Grace Period Extended for Personal Care Services to Dec. 31, 2024

Date: May 17, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan would like to inform program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers that Texas Health and Human Services Commission (HHSC) has extended the compliance reviews grace period for Electronic Visit Verification (EVV) Usage and EVV Landline Phone Verification reviews for personal care services. The grace period is extended from May 31 to Dec. 31, 2024. During the...

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Provider Alert!
16May

Provider Alert! EVV PSO 2024 Onboarding Schedule and Enrollment Available on TMHP EVV Proprietary Systems Webpage

Date: May 16, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan would like to inform program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers that that Texas Medicaid & Healthcare Partnership (TMHP) has published the Proprietary System Operator (PSO) 2024 Onboarding schedule to the EVV Proprietary Systems webpage. HHSC is encouraging program providers and FMSAs who wish to become a PSO to submit a Proprietary System (PS) Request Form. The PS...

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Provider Alert!
26Apr

Provider Alert! EVV Alternative Device Phase-Out Schedule for Public Comment – Due by May 15

Date: April 26, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective Date: May 15, 2024 Call to action: Texas Children’s Health Plan would like to inform program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers the Texas Health and Human Services Commission (HHSC) will be phasing out the use of alternative devices as an approved method to clock in and clock out of the Electronic Visit Verification (EVV) system to improve the accuracy of EVV. The...

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Provider Alert!
23Apr

Provider Alert! Updates to the EVV Visit Maintenance Processes Hold for HHAeXchange System Users for Dates of Service Prior to Go-Live Date

Date: April 23, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective Date: April 22, 2024 Call to action: Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange. For Proprietary System Operators (PSOs), the visit maintenance hold for dates of service prior to go-live with their...

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Provider Alert!
27Mar

Provider Alert! EVV Program Providers and FMSAs: Register for HHAeXchange Town Hall Webinar Thursday, March 28

Date: March 27, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let program providers and financial management services agencies (FMSAs) know about the upcoming Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, March 28, from 1–3 p.m. (Central time). Agenda Overview of the EVV Transition EVV System Enhancements Addressing Key Concerns and Frequently Asked Questions Support Resources Q&A Session Register Now. Next steps for providers: Providers are encouraged to share this communication with their staff. If you...

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Provider Alert!
26Mar

Provider Alert! Billing EVV Services as Secondary Insurance Claims

Date: March 26, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to share updates to the process of billing secondary insurance for program providers and financial management services agencies (FMSAs). With the implementation of EVV for the Home Health Care Services on January 1, 2024, concerns were brought forward regarding the billing EVV services as secondary insurance claims. Specifically, it was shared that a reason for denial is needed from...

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