Tag - CDS

Provider Alert!
15Nov

Provider Alert! EVV Claims Matching Resumes January 1

Date: November 15, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers that Electronic Visit Verification (EVV) claims matching for all services required to use EVV will begin on January 1, 2024. EVV claims with dates of service on or after January 1 that do not have an EVV visit match, will be denied. Email TMHP to...

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Provider Alert!
03Nov

Provider Alert! Reminder: Electronic Visit Verification (EVV) Data Access and Conversion

Date: November 2, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state-funded EVV vendor, HHAeXchange about data access and conversion. All visit transactions in the EVV Aggregator will continue to be available and accessible for program providers, FMSAs, and CDS employers. As part of the data conversion process, one year of historical...

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Provider Alert!
25Oct

Provider Alert! HHAeXchange EVV Training Resources Available

Date: October 24, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children's Health Plan (TCHP) would like to let providers know that they can attend HHAeXchange Open Hours webinar sessions to ask questions, see methods demonstrated or schedule a one-on-one session for additional help and training. Open Hours Webinar Sessions Webinar sessions will be available Monday through Friday until November 3, 2023, and do not require registration. Attendees can drop in and out between the selected hours...

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Provider Alert!
03Oct

Provider Alert! EVV HHAeXchange: Transition and Updates for Alternative Devices

Date: October 2, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective Date: October 1, 2023 Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that as part of the transition to the new, single and state-funded EVV system, the HHAeXchange Portal, Texas Human Services Commission (HHSC) has posted important dates, steps and information that impacts providers. Please see the details below or view the attachment from HHSC, EVV Transition: You Must Take Action Now! Effective...

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Provider Alert!
29Sep

Provider Alert! Electronic Visit Verification (EVV) Data Conversion and Access to HHAeXchange

Date: September 28.2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers transitioning to HHAeXchange Call to action: Texas Children’s Health Plan (TCHP) would like to make providers aware that Texas Medicaid and Healthcare Partnership (TMHP) will transfer five years of profile data from the EVV systems, AuthentiCare or Vesta, to HHAeXchange. Program providers, FMSAs, and CDS employers who use these current EVV systems (AuthentiCare and Vesta), will lose access on December 22, 2023. All visit transactions in the EVV Aggregator will...

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Provider Alert!
26Sep

Provider Alert! Electronic Visit Verification Data Access and Conversion

Date: September 25, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: This notice is for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state-funded EVV vendor, HHAeXchange. All visits in the EVV Aggregator will continue to be available and accessible for program providers, FMSAs, and CDS employers. One year of historical accepted visits will be available in HHAeXchange as part of data conversion. This will be based on...

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Provider Alert!
22Sep

Provider Alert! Discontinuation of EVV Required Free Text Reviews

Date: September 22, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: Immediately for dates of service beginning August 1, 2023 Background information: As you may know, as part of Electronic Visit Verification (EVV) compliance reviews, payers like Texas Children’s health Plan, review EVV visit transactions to determine if required free text is entered when using a reason code. Health and Human Services Commission (HHSC) is discontinuing required free text reviews of EVV visit transactions beginning with dates of services...

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Provider Alert!
22Sep

Provider Alert! Registration Available for HHSC EVV Policy Training Webinars for Program Providers, FMSAs and CDS Employers

Date: September 21, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Webinar dates: October 5 or 19 and November 2 Call to action: Texas Children’s Health Plan (TCHP) encourages provider’s attendance at the upcoming webinars hosted by Health and Human Services Commission (HHSC). This training will cover Electronic Visit Verification (EVV) policy training. The intended audience is program providers; financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers in order to complete the EVV Policy Handbook training requirement. Webinar...

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Provider Alert!
21Sep

Provider Alert! Correction to EVV Policy Updates Now Available for Alternative Devices

Date: September 21, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: October 1, 2023 Call to action: The purpose of this communication is to correct what was previously published. Health and Human Services Commission (HHSC) sent a GovDelivery notice on September 13, 2023 for the new and revised Electronic Visit Verification (EVV) alternative device policy. Texas Children’s Health Plan (TCHP) published a provider alert upon receipt. Correction explanation: The correction is to state that qualified members using the Agency Option...

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Provider Alert!
13Sep

Provider Alert! EVV HHAeXchange Updates: Take Action Now and Onboard, EVV Systems AuthentiCare and Vesta and EVV Alternative Device PolicyProvider Alert!

Date: September 12, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers that Texas Health and Human Services Commission (HHSC) has selected HHAeXchange as the state EVV vendor. Take Action Now: Onboard with HHAeXchange To remain compliant with EVV requirements, program providers and FMSAs transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1. Submit the HHAeXchange Provider...

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