Tag - CDS

Provider Alert!

Provider Alert! Registration Available for HHSC EVV Policy Training Webinars for Program Providers, FMSAs and CDS Employers

Date: September 21, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Webinar dates: October 5 or 19 and November 2 Call to action: Texas Children’s Health Plan (TCHP) encourages provider’s attendance at the upcoming webinars hosted by Health and Human Services Commission (HHSC). This training will cover Electronic Visit Verification (EVV) policy training. The intended audience is program providers; financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers in order to complete the EVV Policy Handbook training requirement. Webinar...

Provider Alert!

Provider Alert! Correction to EVV Policy Updates Now Available for Alternative Devices

Date: September 21, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: October 1, 2023 Call to action: The purpose of this communication is to correct what was previously published. Health and Human Services Commission (HHSC) sent a GovDelivery notice on September 13, 2023 for the new and revised Electronic Visit Verification (EVV) alternative device policy. Texas Children’s Health Plan (TCHP) published a provider alert upon receipt. Correction explanation: The correction is to state that qualified members using the Agency Option...

Provider Alert!

Provider Alert! EVV HHAeXchange Updates: Take Action Now and Onboard, EVV Systems AuthentiCare and Vesta and EVV Alternative Device PolicyProvider Alert!

Date: September 12, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers that Texas Health and Human Services Commission (HHSC) has selected HHAeXchange as the state EVV vendor. Take Action Now: Onboard with HHAeXchange To remain compliant with EVV requirements, program providers and FMSAs transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1. Submit the HHAeXchange Provider...

Provider Alert!

Provider Alert! EVV Updates Now Available for Policy, Reason Codes, Visit Maintenance Unlock Request and EVV Policy Training

Date: August 3, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that Texas Health and Human Services Commission (HHSC) will post new and revised policies to be added to the Electronic Visit Verification Policy Handbook, effective Oct. 1. These revisions are outlined in the Policies effective Oct. 1, 2023 (PDF), located on the EVV webpage.  How this impacts providers: Revisions include: Updating Section 9000 Reason Codes to address new Reason...

Provider Alert!

Provider Alert! TexMedConnect and EVV Portal Access

Date: July 25, 2023 Attention: Home Health Care Services Providers, STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Effective Date: January 1, 2024 Call to action: The Texas Health and Human Services Commission (HHSC) would like to let providers know that Electronic Visit Verification (EVV) will be required for Home Health Care Services (HHCS) as of January 1, 2024. The HHCS required to use EVV are found in the document, Programs, Services and Service Delivery Options Required to Use Electronic Visit Verification by January...

Provider Alert!

Provider Alert! Cures Act Home Health Care Services: EVV HHCS Service Bill Codes Table Update

Date: March 20, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: January 1, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that a new version of the Electronic Visit Verification (EVV) Home Health Care Services (HHCS) Bill Codes Table has posted. Reference the revision history for information about what was updated. The table is on the EVV 21st Century Cures Act webpage in both Excel and PDF formats. How this impacts providers: EVV...

Provider Alert!

Provider Alert! EVV Personal Care Services Bill Codes Table Updates: STAR Kids and STAR Health 

Date: November 1, 2022 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: December 1, 2022 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: The purpose of this communication is to inform providers that the Health and Human Services Commission (HHSC) has...

Provider Alert!

Provider Alert! EVV Cures Act Home Health Care Services Implementation

Date: October 25, 2022 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: January 1, 2024 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Background information: On July 1, 2022, The Health and Human Services commission (HHSC) submitted a good faith effort request to get federal...

Provider Alert!

Provider Alert! Potential Electronic Visit Verification Changes Coming in 2023 

Date: October 19, 2022 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Expiration date for current EVV vendors: August 31, 2023 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action:  Texas Children’s Health Plan would like to notify providers that Health and Human Service...

Provider Alert!

Provider Alert! EVV Policy Handbook Revisions

Date: August 18, 2022 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective Date: September 1, 2022 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated with the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of upcoming revisions to the Electronic Visit Verification...