Provider Alert! Authorization and Verification Process Updates
Subject: Authorization and Verification Process Updates Texas Children’s Health Plan (TCHP) has made updates to the authorization process. The following outlines a summary of the changes. Individual Member Fax Requests To ensure Health Insurance Portability and Accountability Act (HIPAA) compliance, providers must send one fax request per member with each fax having its own cover sheet. Requests received with multiple members per fax will be returned to the provider and not processed. Minimum Information Required to Process a Request *Providers must use the Texas Standard Prior...