Tag - EVV

Provider Alert!
23Apr

Provider Alert! Updates to the EVV Visit Maintenance Processes Hold for HHAeXchange System Users for Dates of Service Prior to Go-Live Date

Date: April 23, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective Date: April 22, 2024 Call to action: Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange. For Proprietary System Operators (PSOs), the visit maintenance hold for dates of service prior to go-live with their...

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Provider Alert!
18Apr

Provider Alert! Early Childhood Intervention (ECI) and Telehealth Services are not required to Use EVV

Date: April 17, 2024 Attention: Early Childhood Intervention and Telehealth Service Providers Effective date: January 1, 2024 Call to action: The purpose of this communication is to inform applicable service providers that Early Childhood Intervention (ECI) and home health services delivered via Telehealth are not required to use EVV for dates of service on or after January 1, 2024. Background: The Cures Act required states to implement Electronic Visit Verification (EVV) for Medicaid home health care services (HHCS) by Jan. 1, 2023. However, in...

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Provider Alert!
15Apr

Provider Alert! EVV Program Providers and FMSAs: Register for HHAeXchange Town Hall Webinars April 25 and May 30

Date: April 12, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let program providers and financial management services agencies (FMSAs) know about the upcoming Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, April 25, and Tuesday, May 30 from 1–3 p.m. (Central time). Agenda Overview of the EVV Transition EVV System Enhancements Addressing Key Concerns and Frequently Asked Questions Support Resources Q&A Session Click here to register. Next step for Providers: Providers are encouraged to share this communication...

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Provider Alert!
12Apr

Provider Alert! EVV Home Health Care Services (HHCS) Service Bill Codes Table Update Version 2.1

Date: April 12, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to inform applicable providers that a new version of the electronic visit verification (EVV) Health and Human Services (HHCS) Bill Codes Table has posted. The table is on the EVV 21st Century Cures Act webpage in Excel and PDF formats. Background:Effective January 1, 2024, Electronic Visit Verification (EVV) is required for Medicaid home health care services (HHCS). Program providers and financial management services agencies (FMSAs)...

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Provider Alert!
29Mar

Provider Alert! EVV Policy Updates Now Available for the Mobile Method Geo-Perimeter Expansion

Date: March 29, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Effective Date: April 1, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know Texas Health and Human Services Commission (HHSC) has posted the new and revised policies for mobile method effective April 1, 2024, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision. These new and revised policies are outlined in the Increase in Geo-Perimeter...

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Provider Alert!
27Mar

Provider Alert! EVV Program Providers and FMSAs: Register for HHAeXchange Town Hall Webinar Thursday, March 28

Date: March 27, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let program providers and financial management services agencies (FMSAs) know about the upcoming Electronic Visit Verification (EVV) Town Hall Webinar on Thursday, March 28, from 1–3 p.m. (Central time). Agenda Overview of the EVV Transition EVV System Enhancements Addressing Key Concerns and Frequently Asked Questions Support Resources Q&A Session Register Now. Next steps for providers: Providers are encouraged to share this communication with their staff. If you...

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Provider Alert!
26Mar

Provider Alert! New EVV Visit Transaction Rejection Codes to Begin April 1, 2024

Date: March 26, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Effective Date: April 1, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that beginning April 1, Electronic Visit Verification (EVV) visit transactions with dates of service on or after April 1, 2024, will receive new visit transaction rejection codes if the EVV Aggregator receives incomplete or incorrect data. Program providers and financial management services agencies (FMSAs) will see these new rejection codes in...

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Provider Alert!
26Mar

Provider Alert! Billing EVV Services as Secondary Insurance Claims

Date: March 26, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to share updates to the process of billing secondary insurance for program providers and financial management services agencies (FMSAs). With the implementation of EVV for the Home Health Care Services on January 1, 2024, concerns were brought forward regarding the billing EVV services as secondary insurance claims. Specifically, it was shared that a reason for denial is needed from...

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Provider Alert!
07Mar

Provider Alert! EVV Claims Matching Resumes April 1, 2024; Unmatched EVV Claims will Deny for Payment

Date: March 7, 2024 Attention: STAR Kids Providers/Consumer Directed Services employers and FMSA Providers Effective Date: April 1, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that Texas Health and Human Services Commission (HHSC) implemented a claim matching bypass on February 1, 2024 – for Electronic Visit Verification (EVV) claims with dates of service from January 1 through March 31 – to be paid without a matching EVV visit. EVV claims matching for all services required to use...

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Provider Alert!
04Mar

Provider Alert! Updates to HHAeXchange Training Resources

Date: March 4, 2024 Attention: EVV Program Providers and FMSAs Call to action: Texas Children’s Health Plan (TCHP) would like to make providers aware that HHAeXchange has updated its training resources available for Electronic Visit Verification (EVV) program providers and financial management services agencies (FMSAs) that use the HHAeXchange Portal as their EVV system. How this impacts providers: The updated training resources, located on the HHAeXchange webpage, include: HHAX Provider Portal FAQs (PDF) HHAX EVV Aggregation Transaction Manager Rule Holds and Resolutions (PDF) Next step for...

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