Provider Alert! Therapy Prior Authorization Update

Provider Alert!

Provider Alert! Therapy Prior Authorization Update

Date: July 29, 2021

Attention: All Providers

Effective Date: August 1, 2021

Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of updated TCHP prior authorization requirements for therapy services.

How this impacts providers: Requests for acute therapy services will require documentation from the prescribing provider that a visit for the acute injury or acute exacerbation of the medical condition requiring therapy has occurred within the last 90 days for members over age 21 only. Acute therapy= physical therapy, speech therapy, or occupational therapy lasting less than 60 days.
Next steps for providers: Providers should share this communication with their staff.

If you have any questions, please email Provider Network Management at:

For access to all provider alerts, log into: or

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