Best practices to boost postpartum appointments
RELATE
- DISCUSS the importance of the postpartum visit with your patient during her pregnancy
- DISTRIBUTE the Texas Children’s Health Plan Postpartum Checklist to your patients in the late third trimester
MOTIVATE
- INCLUDE Texas Children’s Health Plan postpartum visit information in your practice welcome packet
- INFORM your patients about the Texas Children’s Health Plan value-added service they qualify for by attending their postpartum visit
- TRACK your appointment success rate (the percentage of your patients who get the postpartum check between 21-56 days)
SET A DATE
- SCHEDULE the postpartum visit before delivery (for example: at the same time her induction or Caesarean is scheduled)
- SCHEDULE the postpartum visit before the patient leaves the hospital after delivery
COMMUNICATE
- CALL 3 days after hospital discharge to remind patients of their postpartum appointment
- CALL 1 day before appointments to remind patients to attend
- CALL patients who miss their appointment and reschedule before the 56-day postpartum period ends
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