Tag - Optum

Provider Alert!

Provider Alert! Important Information for Checks Dated February 27, 2024

Date: March 4, 2024 Attention: All Providers Call to action: As noted in our Provider Alert dated February 26, 2024, Texas Children’s Health Plan (TCHP) has activated an alternative payment process that will be in effect until Optum’s Change Healthcare process is restored.  The referenced alert is available here. How this impacts providers: Errors have been identified in the checks dated and mailed February 27, 2024. Please do not deposit these checks and destroy them when received. Checks dated February 27, 2024 have...

Provider Alert!

Provider Alert! Optum’s Change Healthcare Network Interruption Update: Payment Information

Attention: All Providers Date: February 26, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to provide an update regarding Optum’s recent Change Healthcare network interruption. In an effort to mitigate the financial impact to our providers, TCHP has activated an alternative payment process that will be in effect until Optum’s Change Healthcare process is restored.   Alternative payment information  Payments for claims received will be made via check until electronic funds transfer (EFT) is setup with our Accounts Payable department (please see...