Telemedicine support now available

Provider Alert!

Telemedicine support now available

Texas Children’s Health Plan supports the delivery of telemedicine, telehealth and telemonitoring services to its members.

Telemedicine and telehealth services should be provided in compliance with standards established by the respective licensing or certifying board of the professional providing the services. Telemedicine and telehealth services do not require authorization when provided by an in-network provider, except in the case of telemonitoring services.

Of note, Texas Children’s Health Plan will not cover telemedicine or telehealth services that are provided through only synchronous or asynchronous audio interactions (audio-only telephone consultation), text-only email messages, or facsimile transmission (fax).

Texas Children’s Health Plan follows the Medical Policy for Telemedicine and Telehealth Services as written in the current Texas Medicaid Provider Procedures Manual – Telecommunication Services Handbook. Please reference for additional information.

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