Tag - STAR Kids

Provider Alert!
22Sep

Provider Alert! Discontinuation of EVV Required Free Text Reviews

Date: September 22, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: Immediately for dates of service beginning August 1, 2023 Background information: As you may know, as part of Electronic Visit Verification (EVV) compliance reviews, payers like Texas Children’s health Plan, review EVV visit transactions to determine if required free text is entered when using a reason code. Health and Human Services Commission (HHSC) is discontinuing required free text reviews of EVV visit transactions beginning with dates of services...

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Provider Alert!
21Sep

Provider Alert! Correction to EVV Policy Updates Now Available for Alternative Devices

Date: September 21, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: October 1, 2023 Call to action: The purpose of this communication is to correct what was previously published. Health and Human Services Commission (HHSC) sent a GovDelivery notice on September 13, 2023 for the new and revised Electronic Visit Verification (EVV) alternative device policy. Texas Children’s Health Plan (TCHP) published a provider alert upon receipt. Correction explanation: The correction is to state that qualified members using the Agency Option...

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Provider Alert!
01Sep

Provider Alert! EVV HHAeXchange Updates: Onboarding, System User Training & Alternative Device Policy

Date: September 1, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers that Texas Health and Human Services Commission (HHSC) has selected HHAeXchange as the state EVV vendor. Onboarding The HHAeXchange Provider Onboarding Form is used to create and configure the HHAeXchange Portal. The person who submits the form will be the provider’s point of contact and will receive all communication from HHAeXchange. Personal care services program providers and Financial...

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Provider Alert!
03Aug

Provider Alert! EVV Updates Now Available for Policy, Reason Codes, Visit Maintenance Unlock Request and EVV Policy Training

Date: August 3, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that Texas Health and Human Services Commission (HHSC) will post new and revised policies to be added to the Electronic Visit Verification Policy Handbook, effective Oct. 1. These revisions are outlined in the Policies effective Oct. 1, 2023 (PDF), located on the EVV webpage.  How this impacts providers: Revisions include: Updating Section 9000 Reason Codes to address new Reason...

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Provider Alert!
09May

Provider Alert! Changes to the Long-Term Services and Supports Billing Matrix and Crosswalk

Date: May 8, 2023 Attention: STAR kids Providers Effective date: July 1, 2023 Call to action: Texas Children’s Health Plan (TCHP) would like to notify providers of an upcoming change for the STAR Kids billing matrix effective July 1, 2023 for the revenue code 661. Description of the change:  Currently, the billing matrix reflects revenue code 661 (hourly/quarterly) to be billed with HCPCS code S5151 (Out-of-Home Respite (Facility)). This is incorrect, as the unit should be billed as a per diem rate. Health and...

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Provider Alert!
21Mar

Provider Alert! Cures Act Home Health Care Services: EVV HHCS Service Bill Codes Table Update

Date: March 20, 2023 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: January 1, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that a new version of the Electronic Visit Verification (EVV) Home Health Care Services (HHCS) Bill Codes Table has posted. Reference the revision history for information about what was updated. The table is on the EVV 21st Century Cures Act webpage in both Excel and PDF formats. How this impacts providers: EVV...

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Provider Alert!
22Dec

Provider Alert! Update: System Configuration Resolution Complete for MDCP Providers

Date: December 22, 2022 Attention: MDCP Providers Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: The issue that we reported to providers last week regarding the new STAR Kids billing matrix effective December 1, 2022 has been corrected. Our system has been updated and we...

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Provider Alert!
01Nov

Provider Alert! EVV Personal Care Services Bill Codes Table Updates: STAR Kids and STAR Health 

Date: November 1, 2022 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: December 1, 2022 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: The purpose of this communication is to inform providers that the Health and Human Services Commission (HHSC) has...

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Provider Alert!
27Oct

Provider Alert! Changes to the STAR Kids LTSS Billing Matrix and Crosswalk Effective December 1, 2022

Date: October 27, 2022 Attention: All Providers Effective Date: December 1, 2022 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: UPDATE October 27, 2022: Texas Children’s’ Health Plan (TCHP) would like to communicate with providers that we have worked diligently ahead of the go live date...

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Provider Alert!
26Oct

Provider Alert! EVV Cures Act Home Health Care Services Implementation

Date: October 25, 2022 Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers Effective date: January 1, 2024 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Background information: On July 1, 2022, The Health and Human Services commission (HHSC) submitted a good faith effort request to get federal...

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