Tag - Survey

Provider Alert!

Provider Alert! Annual CMS Drug Utilization Review (DUR) Survey

Date: April 24, 2024 Attention: Medicaid Providers Deadline to complete survey: April 30, 2024 Call to action: The purpose of the communication is to inform prescribers of changes to the annual CMS Drug Utilization Review (DUR) Survey. The survey contains a new, required section of responses related to the Texas Prescription Drug Monitoring Program (PDMP). This year's survey is for data material from Federal Fiscal Year (FFY) 2023 (Oct. 1, 2022, to Sept. 30, 2023). Link to survey: CMS DUR Annual Survey–Provider PDMP Survey How...

Provider Alert!

Provider Alert! Member Experience Survey Coming Soon

Date: August 17, 2023 Attention: All Providers Effective Date: August 2023 Call to action: Texas Children Health Plan (TCHP) would like to let providers know that later this month your patients may be given a member experience survey. The survey will include questions in regards to, but not limited to, communication, care coordination and access to care. Participation in this survey is voluntary. How this impacts providers: Members’ responses will help create effective, active interventions where we hope to partner with you and better...

Provider Alert!

Provider Alert! FMSA Cost Survey

Date: June 13, 2023 Attention: Financial Management Services Agencies (FMSA) Due date: August 31, 2023 Call to action: Texas Children’s Health Plan (TCHP) would like to make FMSAs aware of a cost survey with a due date of August 31, 2023. Background information: The purpose of the cost survey is to collect FMSA costs for the state fiscal year 2022 for all FMSAs in Texas. This cost information will be referenced in the review of current FMSA rates for Medicaid and Non-Medicaid programs. Health and Human Services...

Provider Alert!

Provider Alert! Provider Offices Are Eligible for Incentive with Completion of Appointment Accessibility Survey

Date: May 8, 2023 Attention: Primary Care and Specialist Providers Launch timeframe: Summer 2023 Call to action: Texas Children’s Health Plan (TCHP) is excited to launch our annual Provider Appointment Accessibility this summer- this time with a new feature. Providers that complete the survey will be entered into a gift card drawing*. Winning practices will be contacted at the conclusion of the survey. Background information: In 2015, Senate Bill 760 passed, requiring Texas Health and Human Services Commission (HHSC) to monitor the provider networks...

Provider Alert!

Provider Alert! Provider Offices are eligible for Incentive with Completion of Provider Satisfaction Survey

Date: April 19, 2023 Attention: All Providers Launch timeframe: Spring 2023 Call to action: Texas Children’s Health Plan (TCHP) is excited to launch our annual Provider Satisfaction Survey this spring- this time with a new feature. Provider offices that complete the survey will be entered into a gift card drawing*. Winning practices will be contacted at the conclusion of the survey. SPH Analytics will be facilitating the survey during this spring. This way, the individual survey responses remain anonymous. When the time comes, you...

Provider Alert!

Provider Alert! HHSC Interoperability and Health Information Exchange Survey for Behavioral Health Providers Open

Date: January 25, 2022 Attention: Behavioral Health Providers Survey will be available: January 24, 2022 thru February 18, 2022 Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: The intent of this survey is to gather information on the interoperability needs and technology readiness of behavioral health...