Tag - Address Changes

Provider Alert!

Provider Alert! Updates and Actions Required for Implementation of PEMS Master Provider File Regarding Address Differences

Date: June 7, 2023 Attention: All Providers Provider Enrollment Management System (PEMS) effective date: October 25, 2024 Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that the effective date for PEMS is October 25, 2024. The collaborative testing between managed Care Organizations (MCOs) and Health and Human Services Commission (HHSC) determined that there are some providers with mismatched addresses in PEMS. The providers with these mismatched addresses will receive communication from TCHP. How this impacts providers: The communication from...

Updating Texas Children’s Health Plan Member Change of Address Information

All address changes must be reported to HHSC. Members can contact HHSC by calling 2-1-1 or by updating their account on YourTexasBenefits.com. It is important to make sure address information is updated in a timely manner to ensure families continue to receive information from Texas Children’s Health Plan and HHSC. If a member has moved to an area that is not covered by Texas Children’s Health Plan, they will need to select a new health plan. If a family is...