Provider Alert! Signature requirement waived on DME Forms due to COVID-19

Provider Alert! Signature requirement waived on DME Forms due to COVID-19

Attention: DME Providers
Effective Date: June 26, 2020

The content in this message will remain in effect throughout the COVID-19 Disaster Declaration period as announced by the office of the Texas Governor, Greg Abbott. COVID-19 Utilization Management Procedure and provider alerts can be found here: http://www.thecheckup.org/provider-alerts/

TCHP network providers should monitor the TCHP Provider Portal regularly for alerts
and updates associated to the COVID-19 event.  TCHP reserves the right to update
and/or change this information without prior notice due to the evolving nature of the COVID-19 event.

Call to action: To help ensure continuity of care during the COVID-19 response, Texas Children’s Health Plan (TCHP) supports the Health and Human Services’ decision not to require Durable Medical Equipment (DME) providers to obtain the member or member’s authorized representative’s signature on DME Certification and receipt forms. This remains in effect through the disaster declaration period as announced by the office of the Texas Governor, Greg Abbott.

How this impacts providers: This should ease the supply replenishment process during this time.

Next steps for providers: The provider notice is available on the TMHP website. Providers should ensure staff are aware of this guidance.

If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.

For access to all provider alerts, log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers

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